Your account

Delete your LoveYourLocal account.

You can do it yourself in the app in under a minute, or ask us to do it.

In the app

Open LoveYourLocal, tap You, then Delete my account

It shows what you will lose first. Type DELETE to confirm. If you signed in with an email and password, you may be asked for them once more, so nobody else holding your phone can do it.

Without the app

Email [email protected]

Send it from the email address on your account and say you want it deleted. We reply to that address to check it is you, then delete it within 30 days, usually much sooner, and tell you when it is done.

What is deleted

Your account and sign-in details, your cards and points at every business, your visit history, your rewards, your messages and notification settings, and the phones registered for notifications.

Businesses keep a count of taps at their counter, with nobody’s name on it. Points cannot be given back once an account is deleted.

If you run a business on LoveYourLocal

If you are the only owner of a business, add another owner first, or email us and we will close the business with you. This stops a business being left with nobody to run it.