Your regulars, bringing themselves back.
A loyalty scheme you run from your phone. A tap card on your counter, your customers by name, and rewards you set yourself.
Ten minutes on your phone. First month free. Nothing to pay to start.
- 10 minto set up, on your phone
- £0for the whole first month
- Notill changes or new hardware
- 0phone numbers or emails handed over
Nothing about how you take payment changes.
We post you a tap card
A small round sticker for your counter. Put it by the till, where customers can reach it while they pay.
Customers tap after paying
They hold their phone to it. The visit counts, 10 points go on their card with you, and the app names your business so they know it worked.
You see who came in
Every visit appears in your tap log as it happens. You know your regulars by name, how often they come, and who has stopped.
Your business, in your pocket.
The same app your customers use, switched to your business. Real screens from the app, shown with sample data.
Copy-proof, so every visit is real.
A 30mm sticker with a secure chip inside. Every tap is signed by the chip and only counts once, so a photo of the card or a copied link earns nothing.
- No till changes and no new hardware
- Each location gets its own card
- We replace a lost or damaged card
Three ways to give something back.
Everything you might want to run fits one of three. Pick one, fill in a short form, and it’s live.
Member price
A lower price for members. Keep it running, make it a happy hour, use it to clear stock, or save it for your best regulars.
Flat white £2.60 for members, £3.20 for everyone else
Reward
Something customers claim with points. You set the price, and the form shows you what it costs as a share of your takings.
Free flat white at 60 points
Gift
Arrives on its own: when someone joins, on a quiet day of the week, after a run of visits in a row, or over a certain spend.
A free pastry when you join
Every offer has the same controls: how many can go out a day, who sees it (everyone, a level, or people who’ve stopped coming), and whether staff approve it at the counter.
The points are fixed. Your prices are yours.
Every visit earns 10 points at every business on LoveYourLocal, so customers learn one rule. What you charge in points for a reward is up to you. That’s where you decide how generous to be.
Want someone back sooner? Promise them double points on their next visit. It shows on their card so they believe it, it lapses after a few weeks, and you choose which staff can offer it.
From sign-up to your first figures.
- Day one
Set up on your phone
Your business, your first reward and your plan. About ten minutes, nothing to pay.
- In the post
Your tap card arrives
Stick it by the till. Pair it in the app with one tap of your own phone.
- The weeks after
Your regulars start tapping
Every visit lands in your tap log. Mention it at the till and the card does the rest.
- Day thirty
We show you the month
Visits, members and rewards claimed, in one place. Then you decide whether to carry on.
Start with a tap. Connect your till when you’re ready.
| Tap card only | Till connected | |
|---|---|---|
| How a customer is recognised | They tap after paying | The till looks them up |
| Points for every visit | ||
| Member prices | Applied by staff | Applied as items scan |
| Receipts and spend | ||
| Basket insights |
Till connections are being added one till system at a time. Email [email protected] to ask whether yours is ready.
You get the relationship. Nobody gets the data.
You never see a customer’s phone number or email address, and neither does anyone else. People join far more readily when they aren’t asked for one, and a list you never held can’t leak. You still reach them, through the app.
Already run a loyalty scheme?
Bring the balances with you. Upload what you have, and a regular who was two stamps from a free coffee is still two stamps away.
More than one location?
Your customers’ card belongs to your business, so they earn at one counter and spend at another. Each location has its own tap card, its own staff and its own plan.
Stop any time, lose nothing
If you stop paying, your account is frozen and never deleted. Customers, visits and balances stay put. Offers pause until you’re back.
See it in your own words.
What LoveYourLocal does for a corner shop is different from what it does for a barber. Pick yours.
Using a till from one of our ePOS partners? It can recognise your members too.
Try it free for a month.
Nothing to pay to start. At the end of the month we show you what it brought in, and you decide then.